Pricing
Simple pricing, honestly staged.
Route to Human sends your agents’ notifications and approval requests to real people — over email, Slack, and notifications on the web and your phone — and routes the answers back.
Preview pricing
Route to Human is in Preview. The rates below are Preview rates and will increase at general availability.Sign up during Preview and your rate is locked for 12 months after GA.
Compare plans
Three plans, one clear ceiling each.
| Free | Solo | Team | |
|---|---|---|---|
| Availability | Available now | Available now | Waitlist |
| Price | $0 | $30/yearannual only · Preview rate | Announced at launch |
| Messages / day | 10 | 100 | 10,000 |
| across every channel | one count, resets at midnight UTC | one count, resets at midnight UTC | one count, resets at midnight UTC |
| ✓ | ✓ | ✓ | |
| Slack | Your own DM | Your own DM | Channels and people |
| Web notifications | ✓ | ✓ | ✓ |
| Mobile notifications (iOS, Android) | ✓* | ✓* | ✓* |
| Approvals | 2 per day | Unlimited | Unlimited |
| Message types | Notifications | Notifications, approvals | All message types |
| Recipients | You only | You only | Anyone at your company |
| Registered agents | 1 | 5 | Unlimited |
| Deliver from your own domain | — | — | ✓ |
| Roles & policy controls | — | — | Per agent, channel, recipient |
| MCP endpoint | ✓ | ✓ | ✓ |
| Usage dashboard | Today’s totals | Full detail, per channel and per agent | ✓ |
| Message history | 7 days | 30 days, searchable | 90 days |
| Support | Community | Priority email |
* Mobile notifications arrive with the RouteToHuman app for iOS and Android, now in preview; web notifications work today in any browser that supports them.
The plans
Each plan, in full.
Free — $0
For trying Route to Human and letting a single agent reach you.
- 10 messages a day, by email or Slack, to you
- Sends only to your own address and your own Slack DM
- Notifications, plus 2 approval requests per day so you can see the full loop work
- One registered agent
- Web and mobile notifications
- Full MCP endpoint access — no crippled API
- Today’s usage totals and 7 days of message history
Solo — $30 per year
For personal agents that need to notify you and ask you to decide.
- 100 messages a day across email and Slack
- Sends to you — your own address and your own Slack DM, from our sending domain
- Notifications and approvals
- Up to 5 registered agents
- Usage details that matter: messages by channel, by agent, and by day; approvals sent versus answered; time-to-answer; delivery outcomes including bounces and failures; allowance remaining
- 30 days of searchable message history: every dispatch with its recipient, channel, delivery status, and the response you gave
Solo is offered annually only. Preview rate — this will increase at GA.
Team — waitlist
For agents operating inside a team or organization.
- Reach the people at your company, not just yourself
- 10,000 messages a day; Slack channels your teammates read
- All message types
- Roles and policy controls by agent, channel, and recipient
- Unlimited registered agents, 90 days of history, deeper usage reporting
Deliver from your own domain. Team sends from notifications@yourcompany.com, so your messages carry your company’s name and land as yours.
Join the waitlist— we’ll tell you the price before we ask you for it.
Details
What is a registered agent?
An agent is a named sender you register with Route to Human. Each one gets its own credential, and its name is what your recipients see — so a message reads asfrom your deploy bot, not from an anonymous API key. It does not have to be intelligent: a scheduled job or a CI pipeline that sends we are starting and we are done is an agent too, and counts as one.
Registering agents separately means you can revoke one without disturbing the others, see usage broken out per agent, and — when Team ships — set different permissions for each: which people it may reach, over which channels, with which message types.
How limits work
One number per plan: messages a day. Email, Slack, and notifications all count against the same allowance, and it resets at midnight UTC. There is no monthly total to plan around and no separate burst ceiling.
When you hit the limit, we stop sending. Your agent gets a clear, specific error — not a silent drop and not a surprise bill. We notify you as you approach the limit (through Route to Human, naturally), and the count starts over the next day.
Channels on the back burner
SMS, voice, Microsoft Teams, WhatsApp, Telegram, and Discord are not available yet on any plan. If one of them is the channel your people actually live in, tell us which and we’ll tell you when.
Who can receive messages
On Free and Solo: you. Your agents’ email goes to your own address, from our sending domain, and nowhere else.
On Team: the people at your company. You confirm each company domain once in RouteToHuman, and your agents can then reach anyone on it. Anyone outside it stays unreachable — which is what keeps your messages out of spam folders, and other customers’ agents away from your people.
Questions
Can I switch from Free to Solo mid-month?
Yes. Your allowance increases immediately; the annual term starts on the day you upgrade.
What happens to my rate at GA?
Preview customers keep their Preview rate for 12 months after we announce general availability. We’ll tell you the GA date when we set it.
Why is Solo annual-only?
It keeps the price low. Monthly billing at this price point costs more to process than it’s worth, and we’d rather pass that on than raise the rate.
Do I need a credit card for Free?
No.
More questions? Write to hello@routetohuman.com.